This week's episode features Puneet Kataria, founder & CEO of CustomerSuccessBox
As one of LinkedIn’s top Voices and named 2021 Top 100 CS Strategist, Puneet is deeply passionate about the three product joys:
the joy of producing, the joy of selling, and the joy of ownership. In his previous avatar, he was VP at a B2B SaaS company, Kayako, where he inherited 10000+ live accounts and was tasked to plug the leaky bucket.
Five years later, that translated into an obsession to fix the leak for every B2B SaaS business, and he started CustomerSuccessBox.
CustomerSuccessBox is an Outcome Driven customer success platform which helps B2B SaaS companies reduce churn and grow their recurring revenue. It automates customer onboarding, product usage analysis and user communication.
https://customersuccessbox.com/
--------
If you enjoy this micro podcast, please subscribe and leave a review.
You can find me on Twitter @CSMToolbox
Don’t forget to use the hashtag #CSMToolbox if you want to recommend a mobile or web app that can help us improve and enhance our customer engagement.
Connect with Isabel Ruiz https://bit.ly/2NDfOvy
Join our CSM Toolbox LinkedIn page
https://www.linkedin.com/company/csmtoolbox/