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CSM Toolbox
CSM Toolbox
Latest Episodes
Learning from mistakes with Angela Guedes at Claap | Ep. 18
Angela is a Senior Customer Success Leader & Startup Advisor. Passionate about building high performing teams and mentor others to reach their full potential.For the past +8 years, she led and operationalized multiple custom...
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Everything as an experiment with Steffen Hedebrandt at Dreamdata | Ep. 17
Steffen is the Co-Founder and CMO at Dream Data, which delivers tools and enables algorithmic decision-making in marketing and sales.Dreamdata is the B2B revenue attribution platform for small to midsize B2B companies seeking to stop th...
Sense of community and belonging with Antonia Hellman at Toucan | Ep. 16
Antonia is the Co-Founder and CEO of Toucan, the video platform built for networking. She is a recent graduate of Stanford University, having studied Economics and Political Science. Prior to Toucan, her work experience was...
Leading from your strengths with Judy Bowers at Strengths Consultancy | Ep. 15
Judy is a Work Psychologist with a passion for change and helping individuals and organizations alike thrive. She works as a coach for Strengths Consultancy, where their goal is to provide organizations with the tools and knowledge to imple...
Five hats of a Community Manager with Cèline Riemenschneider at Canva | Ep. 14
Cèline Riemenschneider is the Community Lead for Canva Creators, Germany She is also Founder of The Community Mentor and The Community Workademy - an Online Course for Community professionals starting out in the space. Céline on Twi...